Welcome to the Fortiva Retail Credit family!

Here are some important details regarding your account…

Statements

The paper statements you receive in the mail will show as Fortiva Retail Credit, not the merchant where the account was opened.  We wanted to let you know so you do not accidentally throw it out.  Any inquiries or requests directly related to the merchandise or services being provided, should be directed to <insert merchant>, though we are here to assist you as much as possible.

If you have any issues, questions, or concerns about this account, please call us at 1-855-802-5571 or additional details regarding your account are available online at www.myfortiva.com.

Benefits

Flexibility to enroll in our online account servicing at www.myfortiva.com where you can:

  • Sign up for paperless communications

  • Obtain current details about your account (i.e., available credit, payment amount and due date)

  • Receive a free credit score*

Multiple Payment Methods:

Secure online payment
By telephone through an automated attendant
Through a customer service representative
Money Gram

Special Financing Option

Please note that your account includes a special financing option of No Interest if Paid in Full within a certain amount of months.  The specific number of months is provided on your monthly statement(s).  This means that:

  • Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within the promotional period.

  • The minimum monthly payment amount shown on your billing statement is required to keep your account current and to keep your special financing option available to you.

  • To avoid paying the Deferred Interest Charges, you must pay the promotional purchase in full within the promotional period.

  • Minimum Monthly Payments are required. Required monthly payments may or may not pay off your purchase before the end of the promotional period.

  • The Deferred Interest Notice on your billing statement will show the amount of Deferred Interest Charges accumulated to date.

Automatic Payment Enrollment

When you applied, you authorized an automatic payment each month from either your checking account or debit card and you provided the necessary information associated.  The date that your first payment will be drafted, the amount, and from what account are available within our online account servicing center.

Thank you for choosing to be a customer of Fortiva Retail Credit.

*See www.myfortiva.com for more details.